L-Tron helps organizations optimize efficiencies, maximize profits, and minimize costs.
Our highly trained technology specialists work closely with clients to customize solutions that will improve operating efficiencies and control costs.
We partner with industry-leading manufacturers to design, develop and deliver the best productivity-enhancing solution to meet your unique requirements. Earning the coveted premier level status with many of our manufacturing partners gives us access to the best products in the marketplace, the highest levels of technical support and fast-responsive service enabling us to better serve your needs!
Keywords: bar code, bar code scanner, bar code printer, barcode reader, barcode system, POS, point of sale, computers, point of sale info
Interview Q&A
How long have you been in business?
35+ years
What is your primary product or service?
We provide technology solutions that will automate workflow processes. This includes data collection, data acquisition and industrial automation technology solutions.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I am a partner with my husband RAD. The company was started by my father Leland Fasoli, We bought the business from him 25 years ago and have been growing it ever since. We are a husband and wife team that loves technology!
How do you differentiate yourself from other businesses in your category and area?
We are problem solvers and work closely with our clients to help solve their technology and workflow automation challenges so they can deliver the best result to THEIR clients.
How many locations do you have and do you have plans to expand?
We have one location in Victor, NY. We have 13 fulltime team members and 3 part time team members We are adding a new team member in July.
Provide detailed directions to your location
www.L-Tron.com
Which areas do you service?
SMB
Who owns your company or runs daily operations?
RAD DeRose is President and CEO
Gayle DeRose is COO and Director of Marketing
What are your hours of operation?
8 AM - 6 PM
What is the best compliment anyone can give you?
That our company provided outstanding customer service--we have exceeded our client's expectations.
What is your favorite quote or Bible verse?
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”